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Lead Generation

CRM Data Audit & Clean-Up

Regular audits of a recruitment CRM to remove duplicates, fix broken records, verify contact details, and keep the database trustworthy for the whole team.

BullhornApollo.ioVerifaliaMicrosoft ExcelGoogle Sheets
Ongoing client work
Diagram — CRM data audited and fixed — duplicates removed, contacts verified, clean database

How it flows

  1. 1Export records from the CRM
  2. 2Find duplicates, missing fields, and outdated contacts
  3. 3Re-verify emails and phone numbers
  4. 4Enrich records with current titles and companies
  5. 5Import corrections and report the changes

The problem

A CRM that several people use every day slowly fills with duplicates, half-filled records, people who changed jobs, and emails that bounce. Campaigns sent to bad data waste money and damage sender reputation.

What the audit covers

  • Duplicates — the same person or company entered twice under slightly different names.
  • Missing values — records without an email, phone, title, or company.
  • Outdated contacts — people who moved to a new company or role, checked against LinkedIn and Apollo.io.
  • Invalid emails — verified with Verifalia; risky addresses flagged instead of deleted.
  • Formatting — consistent capitalisation, phone formats, and country fields.

Output

A corrected CRM, a list of records that need a human decision, and a short report: total records checked, duplicates merged, emails fixed, contacts updated.